sivora.

For Shopify merchants & agencies

After-sales,
with a human
in the loop.

Sivora is an early-stage product exploring clearer after-sales workflows: bringing order context, policy checks and human review together.

Let’s talk workflows

In development · Synthetic demo available on request

A focused starting point

Every request
needs context.

Order enquiries

Exploring how order details can support a clear, informed response.

Delivery questions

Bringing tracking context into the after-sales review process.

After-sales review

Checking policy and missing information before deciding on next steps.

Where we are today

We have a working demo using synthetic data and are speaking with agencies about real workflow needs. The demo does not connect to live Shopify stores, execute refunds or returns, or send customer messages. Live merchant pilots are not yet available.

Let’s start with a conversation.

Working with Shopify merchants? Get in touch to discuss an after-sales workflow or ask about the demo.

lei@getsivora.com